Troubleshooting and support

Open the user manual while using the ARIA Player

Whether you're using the ARIA Player as a standalone or as a plug-in, help is only a click away. To open the user manual from within the ARIA Player, click the Get Help button on the Settings view.

Technical support

Note: If you are using a Garritan library as a plug-in in a third-party host program, please also contact the host program's manufacturer for support.

Start here! Most problems with the ARIA Player can be resolved by installing the most recent version. Updates are released regularly to fix known problems and improve the software. Be sure to also check www.garritan.com/support for any possible updates that have occurred since the time your sample library was manufactured. The ARIA Player is frequently updated and a more recent version may be available. We always recommend downloading and installing the most recent version of the ARIA Player.

If you're still having trouble or are experiencing a technical problem after updating the ARIA Player, there are many resources available to you at www.garritan.com/support to help solve the problem.

  • Join the Garritan Community and talk to a large and active user community.
  • Check the Garritan Blog for tips, techniques, and musical inspiration.
  • Search the Support Solutions for answers to common technical problems.
  • Ask a Question online. You can submit a question at any time, and the Customer Success Team responds within a business day.

If you're still experiencing a problem, see all the ways you can reach us here. If you do need to get in touch with support, the Customer Success Team will ask for the version of the ARIA Player and ARIA Engine you have installed.

Tip: Remember that extensive help is always at your fingertips: simply search this User Manual.

Free interactive orchestration course

We are pleased to make available to you to the Interactive Edition of “Principles of Orchestration” based upon Nikolay Rimsky-Korsakov’s celebrated text, open to all without charge.

With Garritan Personal Orchestra 5, you have a fine orchestra at your fingertips. A well-crafted orchestration is a thing of beauty and it is important for a well-rounded musician to possess a basic knowledge of orchestration. As with composing or arranging for a real orchestra, knowledge and experience are essential for producing successful results.

One of the most effective ways to learn orchestration is by listening and simultaneously seeing it on the score. Live playback of the score examples imparts an added dimension to your music beyond simply viewing what’s on a printed page, conveying concepts with immediacy and clarity. In this Interactive Edition we have provided exactly that facility: score excerpts that allow the learner to simultaneously listen and follow visually. There are some 275 animated scores embedded within the relevant portions of the text. The ability to hear various orchestral realizations of the different examples from Rimsky-Korsakov’s works, on-demand, is invaluable and books alone cannot provide this level of instruction.

To get started, go to www.northernsounds.com/forum/. This course is completely free and can be an invaluable resource as your embark on your musical journey.

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Garritan Personal Orchestra 5 User Manual

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