Troubleshooting and support
To open the User Manual from within the Garritan Abbey Road Studios CFX Concert Grand, click the Help button in the lower-right corner.
If you're having trouble or are experiencing a technical problem while using the Garritan Abbey Road Studios CFX Concert Grand, there are many resources available to you at www.garritan.com/support to help solve your problem. To open www.garritan.com/support from within the Garritan Abbey Road Studios CFX Concert Grand, click the Info button, and then click the Support button.
- Download product updates.
- Join the Garritan Community and talk to a large and active user community.
- Check the Garritan blog for tips, techniques, and musical inspiration.
- Search the Support Solutions for answers to common technical problems.
- Ask a Question online. You can submit a question at any time, and the Customer Success Team responds within a business day.
If you're still experiencing a problem, see all the ways you can reach us here.
If you do need to get in touch with support, write down the version of the CFX Concert Grand and ARIA Engine you have installed, and provide it to the Customer Success Team.